A client with complex emotional, behavioural, and social needs required a new team of support workers after years of inconsistent staffing. Case Recruitment quickly identified and presented potential support workers, involving the case manager in the selection process to ensure the best fit. After initial challenges in establishing a stable team, the approach resulted in securing the most effective group of support workers for the client in many years. The new team has greatly improved the client's care experience, leading to a more consistent and quality support system.